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What a Tiny Box of Pet Supplies Taught Ruweida Salifu ’14 About Building a Business in an Overlooked Market

When Ruweida Salifu ’14 imported a small box of pet supplies for a business experiment, she wasn’t thinking about building what she hopes will become Ghana’s go-to pet-care company. She simply wanted to test an idea.

After getting her first dog, a poodle she named Kodi, Salifu found herself frustrated by the limited range of quality pet products available in Ghana. Rather than settling for the limited options, she decided to test whether other pet owners shared the same frustrations. She imported a small box of pet supplies, dog shirts, shampoos, brushes, and sprays and listed them on a newly created Instagram page to gauge demand.

“I didn’t start with huge capital,” she recalls. “It was just a small box. If it didn’t work, I’d use the supplies for Kodi. The first day I posted a product, I started selling.”

That early demand revealed that Ghana’s pet-care market was larger and more active than many people assumed, a fact Salifu had not fully appreciated. More importantly, it showed that pet owners were increasingly viewing their animals as more than household pets.

“People are seeing pets as very close companions. Some even refer to them as their kids,” she says.

What began as a small retail operation in 2021 soon became a lesson in customer discovery. As more customers purchased products from Kodi Pets, many also began asking for grooming services. At the same time, Salifu was experiencing a challenge familiar to many pet owners: grooming providers were often fully booked, making it difficult to secure appointments for her own pets, which had grown to three dogs and a cat.

The combination of customer demand and firsthand experience pointed to a clear market gap. In 2024, Kodi Pets added grooming services. The decision transformed the business. While retail was initially the larger revenue stream, grooming gradually gained momentum and became the primary driver of the company’s 17% month-over-month growth.

The shift also challenged one of Salifu’s early assumptions about her customers.

“I initially thought pet owners were a bit price-sensitive because of the economy we are in,” she says. “But being in this business for a while, I’ve learned that once you are providing them value, they are willing to pay for it.”

The insight became even clearer as grooming clients began returning on a regular schedule. Some visited monthly, while others booked appointments weekly to keep their pets comfortable and well-maintained.

The recurring demand revealed opportunities that entrepreneurs often cannot predict in advance, leading Kodi Pets to introduce membership packages and loyalty programs designed around repeat visits rather than one-time transactions.

Today, Kodi Pets’ grooming business has served more than 600 customers, while its retail business has reached an additional 700 customers over the lifetime of the venture. The company invests heavily in training its seven full-time staff through a combination of professional online courses and hands-on coaching to ensure consistent service standards.

The focus on quality extends beyond customer experience. Kodi Pets uses premium grooming products and partners with local suppliers, including fellow Ashesi alumna Sarah Mills Amo ’07 of Kinkou Wellness, who produces non-toxic, pet-safe after-grooming sprays.

Salifu’s ambitions continue to expand. Plans are underway for a pet hotel that would provide boarding, exercise, and supervised care when pet owners travel. Longer term, she envisions a full-service ecosystem that could include training, education, food products, and other pet-care services.

“Failure would be if we stay doing what we are doing for the next two to three years,” she says. “Even if we grow revenue, but we are still providing just retail and grooming, then we have failed. We’re building a future where every pet parent can access the care, products, and services their pets deserve, backed by world-class quality and professional standards.”

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Featured Event: December 3, 2025

Christmas on the Hill
A festive end-of-year celebration featuring activities, music, and community bonding. This event brings together students, faculty, and staff to share in the holiday spirit before the break.