My recent internship experience at the Electricity Company of Ghana (ECG), Ho, as an IT support engineer has significantly shaped my understanding of the professional world, particularly in information technology within a critical sector like energy distribution.

My role involved overseeing and troubleshooting faults with electrical appliances that slowed down productivity in the Volta region office and supporting the early-stage development of a compliance app using Microsoft Power Apps. This experience helped me better understand the organisation’s domain and administrative responsibilities and provide practical knowledge about the various roles within an IT department. Interestingly, much of my learning came from two other interns from Central University who demonstrated an impressive blend of academic knowledge and practical skills, integrating theoretical learning with real-world applications and increasing my understanding of complex IT concepts.

I had to adjust to wearing formal shoes all week but realized that adapting to such changes is essential to professional life. My advice for future interns is to stay positive, be open to learning, and connect with co-interns, supervisors, and colleagues for future opportunities. My experience at ECG showed me that employees are dedicated and hardworking, so approach your internship with an open mind.

Calvin Mac Philips is a Computer Engineering student in the Class of 2026.