The study of Operations Management this spring semester will take you on a journey of the principles, strategies and tools required to manage any part of an Organization that is involved in the provision of goods and or services. The activities involved in the transformation of a need of a product and or service into the actual product or service is an intriguing process which covers a huge part of a typical organization.

The transformation process offers a lot of opportunities for achieving competitive advantage and the manager of any part of the process or at any strategic level in an Organization needs to understand how the various processes fit together, what the implications are for the weakest part of the process, identify opportunities for continuous improvement and also see from a bird’s eye view, the approach leadership must take to ensure profitability, growth, continuous improvement, development of employees and sustainability.

While looking out for all the above factors, there is also the issue of ensuring that the organization, institution or company is here for the long haul through a consistent review of sustainability requirements.