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Building a Better Business, One MBA Lesson at a Time

Many professionals pursue a Master of Business Administration(MBA) hoping the lessons they learn will prove useful someday. For Christian Boakye Yiadom M’27, co-founder and Chief Executive Officer of Pizzaman Chickenman, a fast-food brand, that “someday” often arrives before the next class. 

Currently enrolled in the Ashesi MBA, Boakye Yiadom has developed a new routine: learn on the weekend, apply the lesson at work, evaluate the results, and repeat. “There’s never been a single course in class that I haven’t learned anything worth applying to my business from,” he said. “And when I try it, it works.” 

That approach has turned his MBA into more than an academic experience. It has become an ongoing process of refining a business he has spent the past eight years building. Through the program, he says, he has gained a deeper understanding of the principles behind many of the decisions he previously made based on experience. 

One area where that learning has made a difference is employee performance management. Insights from one of his favorite courses, Managing People, Culture and Performance, prompted him to rethink how the business approaches rewards, recognition and discipline. “Overall, these changes have started producing some good results just in the past few months,” he said.  

The changes have extended beyond individual policies. Leadership development programs across the business have been institutionalized and tailored to different levels of responsibility. Drawing lessons from his MBA classes, Boakye Yiadom also helped establish an internal e-learning platform where employees can access training modules and learning materials and complete assessments. 

“Since this was instituted, I can attest to some level of shared leadership principles across the brand, coupled with a growing consistency across our operations,” he said. 

For Boakye Yiadom, however, the MBA experience has not only changed systems within the business. Learning alongside classmates from different industries has challenged him to become more patient and more open to perspectives different from his own. Classroom discussions on leadership, in particular, have encouraged him to spend more time explaining decisions to his employees before implementation begins. What he learns in class, therefore, does not always translate into a new policy or process. Sometimes, it changes how he leads. 

Ashesi’s culture has also shaped his thinking about building an organization. Observing how the University connects systems with people development has influenced how he approaches growth within his own business.

Perhaps the most valuable lesson of his MBA journey, however, has been recognizing the limits of what he knows.“You cannot possibly know everything,” he said. “And to learn, especially from your peers, you need to be humble.” This mindset has changed how Boakye Yiadom thinks about both business and leadership. For him, learning is not separate from running the company. It is part of how the company continues to grow. 

For fellow entrepreneurs, his advice is simple: “If you want your business to thrive even in your absence, the secret is to keep learning and implementing what you learn.” 

 

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